Survey

Your opinions and judgments are very important for us and we take the liberty to disturb you to have from you an honest opinion of the services provided by Fimer.

2: Very unsatisfied; 4: Unsatisfactory; 6: Sufficient; 8: Good; 10: Very satisfactory

1. 
EASINESS OF COMMERCIAL CONTACT
2. 
PROFESSIONAL COMPETENCE OF THE SALE STAFF
3. 
REACTION TIME TO YOUR REQUESTS FOR QUOTATION
4. 
COMPLETENESS AND SUITABILITY OF THE QUOTATION
5. 
CLEARNESS AND SUITABILITY OF THE CONTRACT TO YOUR REQUIREMENTS
6. 
TOTAL DEGREE OF SATISFACTION OF OUR COMMERCIAL SERVICE
7. 
PROFESSIONAL COMPETENCE OF THE ENGINEERING STAFF AND ACCURACY OF THE TECHNICAL CORRESPONDENCE
8. 
FLEXIBILITY TO YOUR NEEDS IN THE PLANNING PHASE
9. 
REACTION TIME OF THE ENGINEERING STAFF TO YOUR QUESTIONS IN THE PLANNING PHASE
10. 
OBSERVANCE OF THE DELIVERY TIMES OF THE GOODS
11. 
PROFESSIONAL COMPETENCE IN THE ARRANGEMENT OF THE SHIPMENT OF THE GOODS
12. 
PROFESSIONAL COMPETENCE OF THE TECHNICAL STAFF THAT CARRIED OUT THE JOB AT YOUR FACILITY
13. 
OBSERVANCE OF THE EXPECTED TIMES TO CARRY OUT THE INSTALLATION OR THE TECHNICAL ASSISTANCE
14. 
ABILITY OF THE MACHINES TO ACHIEVE THE CONTRACTUAL PERFORMANCES
15. 
QUALITY OF THE TRAINING OF YOUR STAFF CARRIED OUT BY OUR ENGINEERS
16. 
COMPLETENESS AND CLEARNESS OF THE INSTRUCTION MANUALS FOR THE OPERATION OF THE MACHINE
17. 
HOW DO YOU VALUE THE QUALITY OF THE FIMER MACHINES ON THE WHOLE?
18. 
HOW DO YOU VALUE ON THE WHOLE THE QUALITY OF THE SERVICES PROVIDED BY FIMER?

CUSTOMER

Name Company Email Phone Number
FIMER S.r. l. Via Pierino Testore, 39 14053 CANELLI (AT), Italy T. +39 0141823404 F. +39 0141834504 info@fimer.it
Partita I.V.A.: 00074330051 Esportazione AT/001342